s5777 Privacy Policy
Your personal information is completely safe with us — this policy describes in detail how s5777 collects, uses, and protects your data.
s5777 places the highest priority on the privacy and data protection of its users. We believe that each user's personal information is their own asset and that it is our responsibility to ensure its proper protection. In this privacy policy, we have clearly stated what information we collect, why we collect it, how we use it, and what measures we take to protect your data.
Data Collection
1 What Information We Collect
During registration and use of services at s5777, we collect various types of information. This information is used to improve our service quality and ensure the security of your account.
1.1 Personally Identifiable Information
During registration we collect the following information:
- Full name (as stated on the national identity card)
- Date of birth (for age verification — only users aged 21 and above may register)
- Email address
- Mobile number
- Residential address
1.2 Financial Information
To manage transactions we collect the following financial information:
- bKash, Nagad, Rocket or Upay account number
- Deposit and withdrawal history
- Transaction amounts and dates
1.3 Technical Information
The following technical information is collected automatically while using our site:
- IP address and browser information
- Device type, operating system and screen resolution
- Cookies and session data
- Site usage patterns, page visits and duration
- Referral source (where you came from to reach our site)
2 How We Collect Information
s5777 collects user information through various methods. These methods are fully transparent and carried out on the basis of your consent.
- Directly provided: When filling out the registration form, updating your account, or contacting the support team.
- Automatic collection: Through cookies and log files when you visit the site.
- Transaction processing: Through payment gateways during deposits and withdrawals.
- Identity verification: During the account verification process.
Purpose of Data Use
3 Why We Use Your Information
s5777 uses collected information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized purposes.
3.1 Service Delivery and Operations
- To create, verify and manage accounts
- To process deposit and withdrawal transactions
- To apply bonuses and promotional offers
- To maintain gaming history and balance
3.2 Security and Fraud Prevention
- To prevent unauthorized access to accounts
- To detect and prevent suspicious transactions
- To comply with anti-money laundering (AML) regulations
- To verify age and restrict access by minors
3.3 Customer Support
- To provide accurate answers to your questions via live chat
- To resolve account-related issues
- To send important information by email
3.4 Service Improvement
- To analyze user experience and improve the site
- To identify and resolve technical issues
- To plan new features and services
Important: We do not sell your personal information to third parties and do not transfer it for any commercial purpose.
Data Disclosure and Sharing
4 When We May Disclose Information
s5777 is committed to keeping your personal information confidential. However, in certain situations we may share limited information with trusted third parties.
4.1 Authorized Service Partners
For payment processing, only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket and Upay. These partners are governed by their own privacy policies.
4.2 Legal Obligations
If disclosure of information is required under applicable laws of Bangladesh, court orders, or government directives, we will be obligated to provide the necessary information.
4.3 Fraud Prevention
It may be necessary to share information with relevant authorities to prevent money laundering, fraud, or other illegal activities.
4.4 What We Do Not Do
- We do not sell information to advertisers or marketing agencies
- We do not transfer information to unauthorized third parties
- We do not disclose personal information without your consent
Cookies Policy
5 Policy on the Use of Cookies
Cookies are small text files stored in your browser. s5777 uses cookies to improve your browsing experience and ensure the functionality of the site.
5.1 Types of Cookies We Use
- Essential cookies: These are necessary to maintain login sessions and ensure security. Without these cookies the site will not function properly.
- Functionality cookies: Used to remember your preferences (language, theme, etc.).
- Analytics cookies: Collect information anonymously to understand which parts of the site are used most.
5.2 Cookie Controls
You can control or reject cookies through your browser settings. However, please note that disabling certain essential cookies may cause specific features of the site to not work properly.
Data Security Measures
6 How We Keep Your Information Secure
s5777 follows industry-standard technology and processes to protect your personal and financial information. Our security framework is regularly reviewed and updated.
6.1 Technical Security
- SSL Encryption: All data sent to and received from the site is protected by 256-bit SSL encryption.
- Data Encryption: Sensitive information in storage is kept in encrypted format.
- Firewall: Our servers are protected by advanced firewall systems.
- Two-factor Authentication: An additional verification layer exists to secure your account.
6.2 Organizational Security
- Access to data is restricted to authorized personnel only
- Regular data protection training is provided to staff
- Regular audits of data processing activities
Although we strive to ensure maximum security, no digital platform is completely free of risk. We therefore ask you — do not share your account password with anyone and if you notice any suspicious activity, inform our support team immediately.
Data Retention Period
7 How Long We Retain Information
s5777 retains your information only for as long as necessary. The retention period depends on the type of information and applicable legal obligations.
- Account Information: Retained while the account is active and for a specified period after closure in accordance with legal requirements.
- Transaction History: Financial records may be retained for an extended period in accordance with legal obligations.
- Technical Logs: Generally retained for a short period and used for security purposes.
Upon a request to close your account, we will delete unnecessary information beyond legal obligations as promptly as possible.
Your Rights
8 Your Rights Regarding Your Information
Every user of s5777 has certain rights regarding their own information. We respect these rights and are committed to helping you exercise them.
8.1 Right to Access Information
You may ask us at any time what information we hold about you. After appropriate verification, we will provide you with a copy of your information.
8.2 Right to Correct Information
If there is any error in your stored information, you can have it corrected through your account settings or via the support team.
8.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
8.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing. To raise an objection, please contact our support team.
Minor Protection
9 Protection of Information of Minors
s5777 strictly provides services only to those aged 21 or above. We do not knowingly collect any information from minors.
An age verification process is followed at the time of registration. If we suspect that a minor has registered by mistake, we will immediately close that account and delete the information collected.
If a parent or guardian believes their child has registered on this site, please inform our support team without delay.
Policy Changes
10 Changes to the Privacy Policy
s5777 reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:
- By displaying a prominent notice on the website
- By sending a message to the registered email address
- By changing the "Last Updated" date at the top of this page
If you continue to use the site after a revised policy is published, you will automatically be considered to have agreed to the new policy. We therefore recommend that you visit this page regularly.
11 Third-Party Sites
s5777 uses software from game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, etc.). These providers have their own privacy policies that are not under the control of s5777. We recommend that you also review the privacy policies of these providers.
In addition, bKash, Nagad, Rocket, and Upay are used for payment processing. These providers follow their own security standards to protect transaction-related information.
12 Contact & Complaints
If you have any questions, comments, or concerns about this privacy policy, please contact our support team. We provide support in Bengali 24 hours a day, 7 days a week.
- Email: [email protected]
- Live Chat: Contact us directly from any page on the site
We will do our best to respond to your request as quickly as possible and will take any privacy-related concerns seriously.
We are committed to protecting your information
Have a question about the privacy policy? Our support team is here for you in Bengali, 24/7.